Flow preview

Abandoned Cart — COD Highlight

Recovers abandoned carts by reassuring the customer they can pay Cash on Delivery — the top reason South Asian shoppers hesitate at checkout.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Wait 45 minutes

Send

Hi {{first_name}}! No need for a card — you can pay Cash on Delivery 💵. Complete your order for {{product_name}} now.

Wait 24 hours

Send

Reminder, {{first_name}}: your order is one tap away, and Cash on Delivery is available. Shall we reserve it for you?