Flow preview
Abandoned Cart — Email Sequence
Classic 3-email recovery: a nudge at 1 hour, a reminder at 24 hours, and a final incentive at 72 hours.
Email
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a custom event fires
Wait 1 hour
Send
EmailYou left something in your cart 🛒
Hi {{first_name}}, you left something behind! Your cart is waiting — complete your order before it sells out.
Wait 23 hours
Send
EmailYour cart is still waiting
Still thinking it over, {{first_name}}? Your items are still reserved. Checkout now to secure them.
Wait 2 days
Send
EmailA little something to help you decide — 10% off
Last chance, {{first_name}}! Here is 10% off to complete your order: {{discount_code}}