Flow preview
Abandoned Cart — WhatsApp First
WhatsApp-led recovery: WhatsApp at 1 hour, email at 24 hours, SMS at 48 hours. Built for high open rates in South Asia.
WhatsAppEmailSMS
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a custom event fires
Wait 1 hour
Send
WhatsAppHi {{first_name}}! 👋 You left {{product_name}} in your cart. Tap here to complete your order in seconds.
Wait 23 hours
Send
EmailComplete your order
Your cart misses you, {{first_name}}. Complete your purchase before your items sell out.
Wait 1 day
Send
SMS{{first_name}}, your cart is still saved. Finish your order now and get free delivery: {{cart_url}}