Flow preview

COD — Post-Delivery Follow-Up

Checks in after a completed COD delivery to confirm satisfaction and open the door to the next order.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Wait 2 days

Send

Hi {{first_name}}! Did everything arrive perfectly with order {{order_number}}? 😊 We are here if you need anything — and here is 10% off your next order: {{discount_code}}