Flow preview

COD — Reliable Buyer Prepaid Nudge

Rewards customers with a strong COD acceptance history by inviting them to prepaid with a loyalty perk; new/risky buyers are left on standard COD.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Condition

If cod acceptance rate ≥ 0.8

If yes

Send

Hi {{first_name}}! You are one of our most reliable customers 💛 Pay online next time and enjoy an extra 5% off, every time. Want us to set that up?

If no

Send

Thanks for your order, {{first_name}}! ✅ Order {{order_number}} is confirmed for Cash on Delivery.