Flow preview

COD — WhatsApp Verification

Confirms a Cash-on-Delivery order over WhatsApp to cut fake orders and reduce return-to-origin losses.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Send

Hi {{first_name}}! Please confirm your Cash-on-Delivery order {{order_number}} for {{order_total}}. Reply YES to confirm or NO to cancel. ✅

Wait 6 hours

Send

Reminder, {{first_name}}: please confirm your COD order {{order_number}} so we can dispatch it. Reply YES to proceed.