Flow preview
Loyalty — VIP Tier Upgrade
Celebrates when a customer reaches a new VIP tier and lays out the perks they have unlocked.
WhatsAppEmail
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a customer enters a segment
Send
WhatsAppCongratulations, {{first_name}}! 👑 You have been upgraded to VIP. Enjoy free delivery, early access to sales, and priority support. Welcome to the top tier!
Wait 1 day
Send
EmailWelcome to VIP status 👑
Your VIP perks, explained — everything you have unlocked, {{first_name}}.