Flow preview
Post-Purchase — Loyalty Points Notification
Tells the customer how many loyalty points they just earned and nudges them toward redeeming.
WhatsApp
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When an order is placed
Wait 2 hours
Send
WhatsAppNice one, {{first_name}}! 🎯 You just earned {{points_earned}} loyalty points. Your balance is {{points_balance}} — redeem on your next order!