Flow preview
Post-Purchase — Review Request
Asks for a review a few days after delivery, over WhatsApp with an email fallback — when satisfaction is highest.
WhatsAppEmail
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a custom event fires
Wait 3 days
Send
WhatsAppHi {{first_name}}! How are you enjoying {{product_name}}? ⭐ We would love a quick review — it only takes a minute.
Wait 3 days
Send
EmailHow did we do?
Your opinion matters, {{first_name}}. Share a quick review of {{product_name}} and help other shoppers.