Flow preview
Post-Purchase — Shipping Update Sequence
A dedicated shipping-status sequence: dispatched, out for delivery, and delivered confirmations on WhatsApp.
WhatsApp
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a custom event fires
Send
WhatsApp📦 {{first_name}}, your order {{order_number}} has been dispatched! Track it here: {{tracking_url}}
Wait 2 days
Send
WhatsApp🚚 Almost there! Order {{order_number}} is out for delivery today. Please keep your phone handy.