Flow preview

Welcome Back — Returning Visitor

Re-greets a known customer who returns to the store after a break, nudging them toward what is new.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Send

Great to see you back, {{first_name}}! 👋 We have added new arrivals since your last visit — take a look.