Flow preview
Welcome — Multi-Channel
A coordinated welcome across WhatsApp and email over three days to maximise reach and recall.
WhatsAppEmail
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a customer enters a segment
Send
WhatsAppWelcome, {{first_name}}! 🎉 So happy to have you at {{store_name}}. Reply here anytime — we are always around.
Wait 2 days
Send
EmailPicked for you
A few favourites to get you started, {{first_name}}.