Flow preview

Welcome — WhatsApp Opt-In

A warm WhatsApp welcome for customers who opted in to WhatsApp, setting expectations and offering a small incentive.

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a custom event fires

Send

Thanks for opting in, {{first_name}}! 🙌 You will now get order updates, exclusive offers and early access — right here on WhatsApp.

Wait 1 day

Send

As a thank you, here is a welcome treat: {{discount_code}} for 10% off your next order 🎁