Flow preview
Win-Back — 30-Day Lapsed
Reaches out to customers who have not purchased in 30 days with a friendly reminder and a gentle offer.
WhatsAppEmail
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a customer enters a segment
Send
WhatsAppWe miss you, {{first_name}}! 💭 It has been a while. Here is 10% off to welcome you back: {{discount_code}}
Wait 4 days
Send
EmailWe saved something for you
Come back and see what is new, {{first_name}} — your offer is waiting.