Flow preview
Win-Back — 60-Day Aggressive
A stronger push for 60-day lapsed customers with a bigger discount and multi-channel follow-up.
WhatsAppSMSEmail
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a customer enters a segment
Send
WhatsApp{{first_name}}, we really miss you! 🥺 Here is 20% off — our biggest welcome-back offer. Code: {{discount_code}}
Wait 2 days
Send
SMSStill 20% off for you {{first_name}}, but not for long. Shop now: {{store_url}}
Wait 3 days
Send
EmailYour 20% offer expires tonight
Last call, {{first_name}} — your 20% welcome-back offer expires tonight.