Flow preview
Win-Back — 90-Day Last Chance
A final re-engagement attempt for customers dormant 90+ days before they are considered lost.
EmailWhatsApp
Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.
Trigger
When a customer enters a segment
Send
EmailOne last offer, {{first_name}}
Is this goodbye, {{first_name}}? We hope not. Here is 25% off — our final offer to win you back.
Wait 5 days
Send
WhatsAppLast chance, {{first_name}} — your 25% offer expires today. We would love to see you again. {{discount_code}}