EngageIQ

Flow preview

Win-Back — Gentle Email

A soft, no-discount email that simply reminds lapsed customers you exist and shares what is new.

Email

Using this flow creates a new draft journey in your account with these steps copied in. You can edit everything in the visual builder before activating it.

Trigger

When a customer enters a segment

Send

Email

A few new things you might love

Hi {{first_name}}, it has been a while! Here is what you have missed at {{store_name}} — no strings attached.